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For 49th Parallel Coffee Roasters, technology has become an enabler of craftsmanship, not a constraint.
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49th Parallel Coffee Roasters is a Canadian-owned coffee roasting and distribution company based in Vancouver, BC. They are a technologically advanced roastery with a science-forward approach to the craft.
With their high standards for quality control, state-of-the-art roasting facility, and humane direct trade practices, 49th Parallel Coffee Roasters stand out among its peers. Each cup of specialty coffee is a reflection of their values and can be bought in stores and online.
Key Results
Eliminated
Virtually eliminated all manual data entry from external business systems into the ERP by API integrations, now allowing for accurate reporting on finances, sales, and inventory by having a single source of truth.
Modernized
Modernized their delivery and fulfillment processes with the use of Acumatica’s Mobile Application, leading to increases in both customer and delivery driver satisfaction.
Consolidated
Are now able to display a clear consolidated view of business performance across all sales channels, departments, and locations by leveraging real-time dashboards and reports.
Benefits for Integrations
Shopify
Their custom-built integration now effortlessly syncs numerous daily Shopify orders directly into Acumatica in real time. This has eliminated the manual entry of orders, reduced errors, and created a more accurate inventory management process. Orders are processed faster, which means improved fulfillment times and more happily caffeinated customers.
Cropster
Cropster an industry-specific roasting management software, was integrated with Acumatica via their respective APIs to provide the organization with real-time visibility into their production orders. This automated flow of information has now unlocked more accurate costing calculations, ensured that strategic inventory updates are made, and created a more streamlined production planning process.
Lightspeed POS
POS sales from five locations across Canada are automatically pushed into Acumatica every day, removing the need for manual reconciliation and enabling a clear, consolidated view of in-store performance.
Amazon FBA
Managing Fulfillment by Amazon (FBA) orders can be complex and is often siloed from the rest of an organization’s data. The redesigned integration has improved the automatic flow of data between Amazon and Acumatica, streamlining order fulfillment and simplifying financial reporting on this sales channel.
The Challenge
49th Parallel Coffee Roasters is known for its commitment to quality, sustainability, and crafting exceptional coffee experiences. But behind the perfect cup lies a complex operation, managing everything from sourcing and roasting to fulfilling orders across multiple sales channels.
Like many growing businesses, 49th Parallel had stitched together tools to manage eCommerce, in-store sales, accounting, and production. But key processes—like syncing Shopify orders, updating inventory, or tracking roasting schedules—required manual effort or paper-based workflows.
These systems struggled to keep pace, creating bottlenecks and hindering their ability to scale efficiently. There was the constant slog of manually transferring data between their various sales platforms and their accounting system, Quickbooks, as well as relying on paper-based processes during order fulfillment.
These time-consuming processes were prone to errors, delayed effective reporting, and made it difficult to get a real-time view of their business performance.
The Solution
“Acumatica has made a world of difference in us understanding our business.”
The Results
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