ERP Implementation Plan Step 1: Conduct a Needs Analysis and Build Your Business Case
ERP preparation starts with a systems and processes evalutaion. What pain points exist? Where are the bottlenecks? Understanding where you are now will guide you to where you need to go.
Why this matters: In order to develop an ERP plan, it’s crucial to know your current limitations. For example, are you struggling with manual processes that slow down reporting? Or perhaps, disconnected systems make it hard to get a full picture of your inventory or sales pipeline?
Pro Tip: Outline your business goals and how ERP will support them. You may be looking to reduce reporting times by 50% or increase visibility into your supply chain. Building a business case with specific, measurable goals helps you get leadership buy-in and keeps the project focused.
At The Answer Company, we work with clients to thoroughly assess their business needs. This ensures that your Acumatica implementation is customized to solve real problems and deliver tangible value. Learn about our Getting Ready for an ERP Discovery
Step 2: Choose the Right ERP Partner and Solution
With so many ERP systems on the market, selecting the right one can feel overwhelming. The key is finding a solution that fits your business’s unique needs—and a partner who understands those needs.
Why Acumatica? Acumatica is a cloud-native ERP with unparalleled flexibility and scalability. It’s ideal for growing businesses because it allows you to add modules and users as your business expands without incurring huge additional costs.
Choosing The Answer Company: Our role doesn’t end with the software. We are your strategic partner, offering industry-specific insights, technical expertise, and hands-on support throughout the entire journey. Whether you’re in construction, manufacturing, distribution, retail & e-commerce, or in the services sector, we tailor Acumatica to fit your business.
Example: For Timebomb Trading, Acumatica transformed its distribution processes by eliminating inefficiencies in order and inventory management. The implementation enabled them to generate thousands of SKUs in seconds, allowing the company to focus on scaling their business without worrying about back-end delays.? Read their Distribution ERP Impact Story >
Step 3: Assemble a Cross-Functional ERP Team
A successful ERP implementation touches every part of your business, so your team should be just as diverse. Involving key people from departments such as finance, operations, IT, and HR ensures that your ERP system is designed with input from everyone who will use it.
Team Dynamics: You don’t just need tech experts. You need process experts. People who understand the day-to-day workflows of your company. The goal is to build an implementation team that understands how each department operates and what each one needs from the ERP system.
Example: When we worked with Style In Form, a cross-functional team, including finance and operations, played a crucial role in refining the implementation. Their insights allowed us to configure Acumatica to meet their unique inventory and distribution needs, helping reduce inventory surplus by $800K and dramatically improving inventory tracking?. Read the Style In Form Success Story
Pro Tip: Make sure to include a project manager who can coordinate between departments and keep everyone aligned with the implementation timeline.
Step 4: Develop a Data Migration Strategy
Every ERP plan requires a focus on data. One of the trickiest parts of any ERP implementation is migrating your data. Moving from a legacy system to a cloud-based ERP like Acumatica isn’t just a matter of copying and pasting data. You need a well-structured data migration plan to avoid disruptions and ensure data integrity.
Steps for Success:
- Data Cleansing: Start by cleaning up your existing data—removing duplicates, outdated records, or incomplete information. Clean data leads to better decision-making.
- Test Migrations: Before you go live, run test migrations to ensure everything is transferred correctly.
- Data Mapping: Make sure the data from your legacy system fits the new structure in Acumatica.
Step 5: Leverage Automation and Workflows
One of the best things about cloud ERP systems like Acumatica is the built-in automation. Automating manual tasks not only saves time but also reduces human error. But there’s more to it than just turning on automation—you need to customize it to fit your business’s specific processes. When developing your ERP plan, be sure to identify and map out the time-saving automations and workflows that are available through the software.
How automation helps: Imagine automating your invoicing process, reducing the time it takes to send invoices from days to minutes. Or think about streamlining inventory management so that stock is automatically replenished based on real-time demand.
Pro Tip: Balance is key. While automation is powerful, every business has unique processes. The Answer Company helps you find the right mix of pre-built workflows and custom automation, ensuring the system aligns perfectly with how your business operates.
Example: For Clover Leaf Cheese, automating key workflows in Acumatica helped them save significant time and resources. By reducing time spent on commission calculations by 75%, they were able to focus on growing their business while the ERP handled the routine tasks? Read their success story here >
Balance is key. While automation is powerful, every business has unique processes. Our ERP experts help you find the right mix of pre-built workflows and custom automation, ensuring the system aligns perfectly with your business’s operations.
Step 6: Manage Change with a Strategic Approach
Implementing an ERP system represents a major shift for any company. Employees must learn new processes, adapt to new workflows, and fully embrace the change. That’s why change management is just as important as the technology itself.
What’s involved:
- Training: Comprehensive training for all users ensures they know how to leverage the new system effectively.
- Phased Rollout: Consider rolling out the system in phases, starting with core modules and gradually adding more complex features.
- Ongoing Support: Don’t stop at training—offer continuous support as employees adapt to the new system.
Example: North America Home Finance worked with The Answer Company to implement Acumatica, and effective change management was key to their success. The system saved them 16 hours per month on data entry, allowing employees to focus on more value-added activities.
Step 7: Test, Test, and Test Again (User Acceptance Testing)
Before going live, you need to rigorously test your ERP system to ensure it works as expected. User Acceptance Testing (UAT) is your opportunity to simulate real-world scenarios and identify any issues before they disrupt your operations.
Key Areas to Test:
- Core Processes: Does the system handle your critical processes, like order processing and financial reporting, as expected?
- User Experience: Can employees easily navigate the system and perform their tasks efficiently?
- Error Checking: Identify and fix any bugs or issues that arise during testing.
The Answer Company’s ERP Implementation plan uses a detailed UAT methodology to identify potential issues and address them before your go-live date.
Step 8: Go Live and Ensure Post-Implementation Success
The moment you’ve been waiting for—go-live! But remember, going live is just the beginning. It’s important to keep the momentum going by monitoring system performance and ensuring that users are fully comfortable with the new system.
Why Post-Implementation Matters:
- Monitor KPIs: Keep an eye on the key performance indicators (KPIs) you set at the start. Are you seeing the expected improvements in efficiency, accuracy, or visibility?
- Continuous Improvement: Your ERP system should evolve with your business. As your needs change, work with The Answer Company to fine-tune workflows, add modules, or adjust configurations.
Example: After implementing Acumatica, HERD North America saw remarkable results, including a 92% decrease in order processing time. These gains wouldn’t have been possible without continuous post-implementation optimization?. https://www.theanswerco.com/customer/herd-finds-success-with-acumatica/
Step 9: Plan for the Future
The real beauty of a cloud ERP system like Acumatica is its ability to grow with your business. As your business evolves, so too can your ERP system. This is why it’s important to continuously review your system’s performance and plan for future enhancements.
Future-Proofing Your ERP:
- Add New Modules: As your business grows, you may need to integrate new functionalities, such as advanced analytics or AI-driven insights.
- Scale Effortlessly: Acumatica’s cloud-native architecture allows you to scale your system without costly infrastructure upgrades.