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HERD is one of North America’s leading vehicle guard companies. Since 2003, they’ve manufactured custom-made Bumper Guards, partial and full Grille Guards, Pickup Guards, Truck Guards and more. Today, they have around 150 staff between their back office and manufacturing shop floor.
Key Results
92%
Faster order entry
95%
reduction in paper used
Benefits
The team at HERD were able to alleviate their dependency on Excel and spreadsheets.
Anytime, anywhere access meant ensured business continuity during the global pandemic.
They gained access to a wealth of in-depth documentation, learnings and user groups to empower users
The Challenge
As their company began to scale up and diversify, they noticed that their previous system, eci M1, was not allowing them to grow further. Their previous software was designed for how HERD had operated at the time, but now as their processes had developed and changed, their ERP system needed to as well. HERD needed a solution that could cover all of their front and back-end needs.
“One of our key needs was a solution that was effective on the sales end; from pricing schedule management to capturing the data we need from leads. We needed a solution that was strong on the inventory side, proper MRP & full tracking from end-to-end,” said Robert Vandenbyllaardt, CIO and CFO of Herd North America.
Their previous system was integrated with proprietary software for manufacturers, but as they started to diversify, information between the two systems did not flow well between each other. This slowed down their processes and created extra manual work for their accounting and finance teams.
They also needed a system that could track and document all of their automated manufacturing processes. Since they made custom goods, they needed a system that could handle and track complex sales orders from start to finish.
The Solution
“Once we finished a conversation with The Answer Company, we knew we were headed in the right direction and they delivered on their promise in helping propel our business forward.”
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DistributionGeneral BusinessManufacturingRetail
