Supercharge Your Retail and eCommerce with Acumatica ERP
A single, powerful platform to streamline inventory, orders, and customer experience across all your channels
Stay Ahead in Retail with Acumatica’s Smart, Unified ERP
Automate orders, streamline operations, and fuel growth with cloud-based ERP
The pace of the retail industry growth seems to know no bounds. Nowadays, staying ahead of the competition means more than just selling great products — it’s about keeping everything running smoothly behind the scenes. Whether you’re managing a brick-and-mortar store, an online shop, or both, having an omnipotent ERP system in place helps to keep inventory accurate, orders fulfilled, and customers happy.
Acumatica Retail & eCommerce Edition is the central brain of your business. The cloud-based ERP streamlines your operations, automates data entry and order fulfilment, while giving you intelligent real-time insights and seamless integration across all your sales channels.
Channelling Your Success: Our Experience, Your Advantage
Partnering with hundreds of Canadian retail companies, we’ve learned that a little creativity can turn simple solutions into powerful tools. Let us handle the technical heavy lifting, while you zero in on what really matters — growing your business.
Acumatica
Retail & eCommerce
Practice Lead
Vantha Oum
Director of Professional Services
100+
Retail & eCommerce Implementations
“The Answer Company pretty much saved Timebomb,” Lester Yuen, Timebomb Trading says. “They were able to develop customizations and came up with solutions that will help us remain competitive well into the future.”
— Lester Yuen, Vice President at Timebomb Trading
Why choose Acumatica ERP?
Overcoming Retail & eCommerce Roadblocks with Acumatica ERP
Navigating the retail and eCommerce landscape can feel like a maze, with inventory snafus, order processing headaches, and disconnected systems. Acumatica ERP simplifies the journey by centralizing your operations. From multi-channel inventory management to streamlined order fulfillment and customer engagement, Acumatica provides tailored solutions to overcome your most pressing challenges, letting you run your business more efficiently.
Too Many Channels, Too Many Headaches?
The Challenge
Juggling inventory across multiple channels — online stores, marketplaces, and physical locations — can feel like trying to keep too many plates spinning. Stockouts? Overstocking? They’re frustrating and cost you both money and happy customers.
The Solution
Acumatica’s Inventory Management module keeps everything in sync — real-time updates across all your channels, ensuring accurate stock levels every step of the way. Say goodbye to stockouts and overstocking! With multi-location tracking, automated replenishment, and smart reporting, your inventory is always under control.
Order Fulfillment on Overdrive
The Challenge
As your business grows, processing an avalanche of orders from all directions gets tricky. Fulfillment slows down, mistakes creep in, and suddenly you’ve got frustrated customers on your hands.
The Solution
Acumatica’s Order Management module automates your order-to-cash process, taking the stress out of fulfillment. From order capture to shipping and returns, everything moves like clockwork, and your customers stay happy.
Taming the Multi-Channel Beast
The Challenge
Running a retail and eCommerce business often means dealing with a tangle of sales channels, each with its own data, leading to inefficiencies and confusion. Keeping everything connected can feel like trying to untie a knot that keeps getting tighter.
The Solution
Acumatica makes multi-channel integration a breeze. Whether it’s Shopify, Magento, WooCommerce, Amazon Marketplace or your in-store POS, everything is synced and connected, making data silos a thing of the past. This central intelligence provides real-time insight into all channels.
Make Every Customer Feel Like a VIP
The Challenge
Today’s customers expect a personalized experience, and when your customer data is scattered across different systems, delivering that personalized touch can be tough. It’s like trying to assemble a puzzle with half the pieces missing.
The Solution
Acumatica’s CRM module brings all your customer data together in one place. Now, you can offer tailored promotions, deliver stellar service, and create the kind of personalized experience that keeps customers coming back.
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Powering Your Retail Operations
The Essential Features of
Acumatica eCommerce ERP
Acumatica Retail & eCommerce Edition comes packed with powerful features designed to take on the heavy lifting while you gain full control over your business. Whether you’re managing inventory, fulfilling orders, or connecting with customers, Acumatica ensures every step is smooth, efficient, and perfectly aligned with your business’s goals. Here’s how it gives you the edge:
Inventory Management
Your inventory is the lifeblood of your retail operation. Real-time visibility across every sales channel and warehouse means no more guessing. Automated replenishment ensures that your shelves are always stocked just right, and advanced reporting gives you the insights to keep inventory levels optimized. With Acumatica’s robust inventory tools, you can easily track your products across locations, reducing costly mistakes like stockouts or overstocking.
Order Management
Orders can pile up fast, and you might not have time to deal with bottlenecks or errors. Acumatica’s Order Management feature automates your entire process — from order capture all the way through to delivery and returns. Your customers stay informed every step of the way, with real-time order tracking that keeps them in the loop. The system integrates seamlessly with your warehouse to ensure that fulfilment and shipping are smooth. Watch orders fly out the door faster than ever, and with far fewer errors.
Shipping and Fulfillment
Shipping doesn’t have to be a headache. Acumatica takes care of the whole fulfillment process, from picking and packing to tracking and returns. Integrated with your inventory and warehouse management, the system ensures orders are shipped seamlessly and accurately. Real-time tracking keeps both you and your customers in the loop, reducing errors and keeping delivery times on point. Shipping stress? Consider it a thing of the past.
Customer Relationship Management (CRM)
What could you do if all your customer data was neatly organized in one place? Acumatica’s intuitive CRM module helps you track customer interactions so you can deliver personalized experiences that keep them coming back for more. Targeted promotions and personalized marketing are just the beginning. With Acumatica’s CRM, you’ll create relationships that last — and happy customers who feel understood and valued.
Multi-Channel Integration
Whether your customers are shopping online, in-store, or even on a marketplace, Acumatica brings all those sales channels together under one roof. No more scattered data or disconnected systems. With built-in integrations for platforms like Shopify, Magento, and WooCommerce, plus POS systems for your physical stores, your entire operation is unified and ready to flow seamlessly. Say goodbye to data silos and hello to a connected, multi-channel retail experience, all in one user-friendly interface.
Financial Management
Keeping your finances in check across multiple channels can feel like juggling, but Acumatica makes it easier than ever. With real-time financial insights, automated processes, and powerful reporting tools, you’ll always have a clear picture of your financial health. Whether it’s budgeting, payroll, accounts receivable, or accounts payable, Acumatica ties everything together seamlessly, reducing manual errors and helping you make informed decisions that improve profitability.
Sales and Marketing
Acumatica doesn’t just help you manage your sales — it helps you grow them. With tools for campaign management, promotion tracking, and sales performance analytics, you can launch targeted marketing efforts that drive results. Plus, with sales data integrated across all your channels, you’ll have the insights needed to tweak campaigns and maximize your ROI. Integrate with your other marketing solutions easily. It’s all about smarter marketing, better results, and keeping your sales soaring.
Compliance and Security
Data security and compliance aren’t optional—they’re must-haves in today’s retail environment. Acumatica helps you stay on top of both with built-in compliance tools and data security features that protect sensitive information. Generate audit-ready reports in a flash and ensure that every piece of customer and business data is safe and sound. It’s peace of mind, built into your ERP.
Customer Success Story
Find out how Timebomb Trading achieved:
2
legacy solutions replaced, consolidated and integrated
11
Shopify stores with centralised order management and inventory
20,000 SKUs
created by automation per quarter
What Timebomb Trading have to say about Retail & eCommerce Success with Acumatica:
“Working with The Answer Company for over a decade has been instrumental in enhancing our business operations. Their deep understanding of Acumatica contributed significantly to the success of our integration. Since implementing Acumatica, we’ve seen great improvements in efficiency, and our overall experience with The Answer Company has been highly positive and rewarding.”
— Brandon Komori, Operations at Timebomb Trading
Got a question?
We’re happy to help!
ERP Integration for eCommerce and Retail
Acumatica’s strength lies in its ability to connect all the dots. From Shopify, Magento, WooCommerce, and other leading eCommerce platforms, to marketplace connectors like Amazon, all the way to the systems running your physical store, Acumatica ensures that everything runs smoothly, in harmony, and always up-to date.
No matter how many channels you’re managing, Acumatica keeps them talking to each other, with real-time data flowing seamlessly throughout your business. We’re fluent in Acumatica, and as a Gold-Certified Partner, it’s our job to make sure these integrations are tailored to your operations and business goals, ensuring your systems work together like a dream. Check out the Acumatica Marketplace for more solutions for those in retail and ecommerce.
Omnichannel Excellence
In today’s retail world, your customers expect to shop whenever and wherever they want—online, in-store, or through marketplaces. Acumatica gives you the tools to make this happen without breaking a sweat.
By integrating your eCommerce platforms, POS systems, and inventory management into one central hub, Acumatica helps you create a true omnichannel experience that delights customers and simplifies your operations.
Acumatica ERP Resources
Acumatica Retail & eCommerce Edition is known for its user-friendly design, yet it packs a powerful punch. As a cloud-based ERP, it serves as the single source of truth for your retail or eCommerce operations. We’ve curated some resources to help you on your digital transformation journey. No sign-up needed, download instantly!
Ready to tell your team about Acumatica?
Get the quick facts: Download the Retail & eCommerce ERP Datasheet
See the solution in detail: Retail ERP Evaluation Checklist
Explore industry-specific insights with our Retail Industry Briefs.
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