Efficient Scheduling & Dispatching
BuildOps provides real-time visibility of your technicians' status, skills, and availability to your office staff. This enables hassle-free scheduling, whether it's for emergency services or months in advance. This intuitive interface allows you to simply "drag and drop" assignments, streamlining your workforce planning.
Live Workforce Updates
Stay in the know with live updates on job progress and technician status. BuildOps ensures your team is always up-to-date with the latest information, helping you make informed decisions and adjustments on the fly. You can showcase your work and substantiate recommendations by attaching photos, videos, PDFs, and custom forms directly to quotes and invoices.
Individual or Team Technician Scheduling
Customize your technician scheduling based on your unique needs. Whether you're assigning jobs to individual techs or coordinating teams, BuildOps provides the flexibility you require to manage your field workforce efficiently.
Field Tech-Friendly Mobile App
Empower your technicians with the right tools for the job. The mobile app bridges the gap between your office and field staff, making data collection and access a breeze. Features include standardized mobile workflows, access to essential documents, and seamless communication for a smoother workflow.
Comprehensive Customer & Asset Management
Gain a deep understanding of your customers by accessing their complete history. With BuildOps, you can easily track customer contacts, equipment details, past job records, and important notes. This holistic view ensures your team has all the necessary information to deliver exceptional service, on time, and on point.
Data-Driven Decision-Making
Make better decisions with BuildOps by harnessing the power of data. This software centralizes all the metrics you need, allowing your team to monitor technician performance, identify trends, and base their decisions on solid data. This approach empowers your team to continuously improve service quality and operational efficiency in office or the field.